Is my network optimized?
To answer this question, a thorough network assessment is needed to understand to current situation of network traffic – knowing what devices and applications are on the network and how they affect network performance.
Specifically, the first step is a Knowledge Transfer engagement where we learn about the customer’s network infrastructure, network map, configuration, etc. before beginning the network assessment, as well as a detailed configuration and performance audit. As part of the program, the entire network is scanned to identify any chronic issues, faults, configuration mismatches, patch update history, network topology, etc
Infrastructure Management service reduces downtime, expedites repair time
Despite all new technology aimed at making our lives easier, it seems the majority of our clients are now busier than ever. While new technologies, like cloud computing, IP telephony and virtualized servers, make IT assets more efficient, managing the technology can add a new burden for IT departments.
These things can take a lot of time to manage and keep running. In the past, if your email went down, you could simply pick up the phone. If your phone went down, you could send an email. Now, with the majority of our communication tools running on the network, if the network goes, you’re out of luck.